Privacy Policy

Leela Quest is operated by Human Quest. This policy covers the Leela Quest mobile and web apps, leela.quest, multiplayer journeys, and related support services. It explains what data we process, why we process it, who receives it, and the choices available to you.

• Account and profile data: your email address, display name, profile image, authentication provider, account identifier, and preferences. You may also use a limited guest account.
• Journey content: intentions, reflections, notes, game progress, board positions, saved quests, and AI guide conversations that you choose to create or save. This content can be sensitive, so please share only what you are comfortable processing.
• Voice and audio: microphone audio you choose to dictate, live voice-session audio, and text submitted for narration. Dictation audio is processed transiently to produce text and is not saved by Leela Quest. Live AI voice audio is streamed for the session rather than stored as an audio file by Leela Quest.
• Multiplayer data: room membership, display name and avatar, host and turn state, positions, room messages, connection-signaling data, and the intention-sharing setting you select.
• Purchases and credits: product identifier, store transaction identifier, purchase status, credit balance, and credit-use history. Apple or Google processes your payment details; Leela Quest does not receive your full card number.
• Technical, analytics, and support data: app and device type, operating system, language, approximate location inferred from IP address, IP address in security logs, performance and diagnostic events, feature usage, referral activity, and messages you send to support.

We process this information to:

• create and secure accounts and keep journeys in sync;
• provide game, reflection, voice, AI, and multiplayer features;
• verify purchases, manage credits, and prevent fraud or abuse;
• respond to support, privacy, and safety requests;
• measure reliability and feature usage and improve the service;
• comply with legal obligations and enforce our terms.

Depending on where you live, our legal bases include performing our contract with you, your consent for optional AI features, our legitimate interests in operating and securing the service, and compliance with law. You can withdraw AI consent in the app under Privacy & AI.

AI features are optional. Before personal content is sent, the app asks for your express choice. If you agree and use an AI feature, relevant intentions, reflections, conversation text, voice audio, or narration text is sent through our protected service to OpenAI to generate the response, transcription, or audio you requested. Leela Quest does not use this content to train its own models.

You can decline and continue using non-AI parts of the app. You can also withdraw consent later; this stops new AI transfers but does not undo processing that already occurred at your request. AI output can be inaccurate and is not medical, mental-health, legal, or financial advice.

A multiplayer room is visible only to authenticated room members. The host can see participant intentions to facilitate the room. Other participants see an intention only when its owner chooses to share it with everyone. Room chat and game events are visible to room members. Live audio/video is sent peer-to-peer when the connection allows; Leela Quest stores the temporary connection signaling needed to establish the call, not a recording of the call.

We disclose data only as needed to operate the service:

• Google Firebase and Google Cloud for authentication, databases, storage, server functions, analytics, integrity checks, crash diagnostics through Crashlytics, and operational logs;
• OpenAI for optional AI text, transcription, narration, and live voice features;
• Apple App Store and Google Play for purchases, receipts, distribution, and store analytics;
• Vercel and Google Analytics for website hosting, performance measurement, and web analytics;
• our email provider for service and support communications.

We may also disclose information when required by law, to protect users or the service, or as part of a business transaction with appropriate safeguards. We do not sell personal information for money. We do not share personal information for cross-context behavioral advertising.

Account and saved journey data is kept while your account is active. Multiplayer signaling and live-presence data is temporary; room state and chat may remain until the room or account is deleted. Support and security logs are kept only as reasonably needed for support, abuse prevention, and legal compliance.

Deleting your account removes the active account, profile, journeys, uploaded profile media, room membership, and private intentions. Purchase and anti-fraud records may be retained in a de-identified form where needed for accounting, legal, refund, or abuse-prevention obligations. Limited encrypted backups and provider logs age out on their normal schedules.

You can delete your account in the app from Profile → Delete Account, or follow the steps on our account deletion page.

You can update profile details, control which intentions are shared in multiplayer, decline or withdraw AI consent, turn off microphone access in device settings, and delete your account. Depending on your location, you may also have rights to access, correct, delete, restrict, or object to processing, and to lodge a complaint with a data-protection authority.

To make a privacy request, use our contact form. We may need to verify that you control the relevant account.

We use authentication, app-integrity checks, access rules, encryption in transit, least-privilege server operations, and transaction verification to protect data. No system is completely secure, so please protect your login credentials and contact us if you suspect unauthorized access.

Our providers may process data in countries other than yours, including the United States. Where required, transfers rely on recognized contractual or other legal safeguards.

Leela Quest is not directed to children under 13, or the higher minimum age required in their country. We do not knowingly collect personal information from a child below that age. A parent or guardian who believes a child provided information should contact us so we can investigate and delete it.

We may update this policy as the service or law changes. We will post the new effective date here and provide additional notice when a material change requires it.

Questions and privacy requests can be sent through our contact pageor to info@humanquest.com.